Phil_B Regarding the "USB device not recognized" issue, please confirm:
Did this problem occur after configuring AT+MODE=2 (HID mode)?
Are you testing with our bare module or has it been integrated into your development board?
Please note: The module cannot be discovered by BLE tools when in HID mode. To switch modes via Bluetooth, first configure the module to BLE mode (e.g., AT+MODE=3).
1.For efficient troubleshooting, please provide:
2.Complete AT command sequence you used
Your specific application scenario (e.g., Barcode application, GATT/SPP/HID keyboard profiles, requiring mode switching).
We'll provide precise solutions based on this information.